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A New Vision

For Insurance.

It all began in 2003, when Robyn Jones
(a real estate investor) and
Mark Jones
(a Senior Partner at Bain & Co), had an
idea that would
transform the insurance
industry.

The strategy was simple: Provide a true
concierge client experience
that gives
clients the power of choice from the top
rated national and
regional insurance
carriers.

Instead of modeling Goosehead after
other agencies, Mark started
with a
blank sheet of paper and designed a
business model focused
on providing
the best service, the best value and the
best experience
for its clients.

Combining a team of the most capable
people and melding them
together with
cutting edge technology, Goosehead
has become one of
the largest and
fastest-growing agencies in the business.
Today, the
company has over 400
franchise agency partners.

Here's How We've Done It

See where we
are going next.

We already cover more than 70 percent of the
country, and on average we’re opening a new franchise
location every 1.7 days.

Missouri
  • Springfield, Missouri - March 2019
  • Kansas City, Missouri - April 2019
  • Kansas City, Missouri - December 2019
New Jersey
  • Cherry Hill, New Jersey - January 2019
  • Phillipsburg, New Jersey - January 2019
  • Brunswick, New Jersey - February 2019
  • Neptune, New Jersey - February 2019
  • Hopelawn, New Jersey - June 2019
  • Swedesboro, New Jersey - April 2019
Florida
  • Orlando, Florida - January 2019
  • Fort Lauderdale, Florida - January 2019
  • Lynn Haven, Florida - February 2019
  • Jacksonville, Florida - February 2019
  • Plantation, Florida - February 2019
  • Jacksonville, Florida - February 2019
  • Cantonmnet, Florida - March 2019
Illinois
  • Chicago, Illinois - January 2019
  • Chicago, Illinois - January 2019
  • Crystal Lake, Illinois - January 2019
  • Carterville, Illinois - January 2019
  • Moline, Illinois - January 2019
  • Breese, Illinois - February 2019
  • Chicago, Illinois - February 2019
  • Grayslake, Illinois - January 2019
  • Sugar Grove, Illinois - March 2019
  • Chicago, Illinois - February 2019
  • Chicago, Illinois - February 2019
  • Orland Park, Illinois - February 2019
  • Hoffman Estates, Illinois - April 2019
  • Frankfort, Illinois - April 2019
  • Belleveille, Illinois - May 2019
North Carolina
  • Cary, North Carolina - January 2019
  • Charlotte, North Carolina - January 2019
  • Charlotte, North Carolina - February 2019
  • Holly Springs, North Carolina - February 2019
  • LaGrange, North Carolina - March 2019
  • Charlotte, North Carolina - March 2019
  • Raleigh, North Carolina - June 2019
  • Wilmington, North Carolina - June 2019
Virginia
  • Norfolk, Virginia - January 2019
  • Newport News, Virginia – January 2019
  • Tazewell, Virginia - January 2019
  • Virginia Beach, Virginia - January 2019
  • Virginia Beach, Virginia - February 2019
Washington
  • Auburn, Washington - May 2019
Pennsylvania
  • Bethlehem, Pennsylvania - January 2019
  • East Norriton, Pennsylvania - January 2019
  • Lemont Furnace, Pennsylvania - January 2019
  • Mechanicsburg, Pennsylvania - January 2019
  • Murrysville, Pennsylvania - January 2019
  • Pipersville, Pennsylvania - January 2019
  • Reading, Pennsylvania - January 2019
  • West Chester, Pennsylvania - January 2019
  • Havertown, Pennsylvania - February 2019
  • King of Prussia, Pennsylvania - February 2019
  • Port Matilda, Pennsylvania - July 2019
  • East Stroudsburg, Pennsylvania - April 2019
Texas
  • Fort Worth, Texas - January 2019
  • Mission, Texas - January 2019
  • San Antonio, Texas - January 2019
  • San Antonio, Texas - February 2019
  • San Antonio, Texas - February 2019
  • Dallas, Texas - March 2019
  • Tyler, Texas - April 2019
  • El Paso, Texas - May 2019
  • Sherman, Texas - January 2019
  • Houston, Texas - January 2019
  • Fort Worth, Texas - February 2019
  • Katy, Texas - February 2019
  • Houston, Texas - February 2019
  • Houston, Texas - February 2019
  • Houston, Texas - February 2019
  • Houston, Texas - January 2019
  • Stockdale, Texas - January 2019
  • San Antonio, Texas - February 2019
  • Houston, Texas - June 2019
  • New Braunfels, Texas - June 2019
  • Huntsville, Texas - July 2019
South Carolina
  • Mount Pleasant, South Carolina - January 2019
  • Greenville, South Carolina - January 2019
  • Greenville, South Carolina - February 2019
  • Greenville, South Carolina - April 2019
  • Myrtle Beach, South Carolina - February 2019
  • Greer, South Carolina - February 2019
Louisiana
  • Pineville, Louisiana - March 2019
California
  • Redondo Beach, California - January 2019
  • Ventura, California - February 2019
  • Riverside, California - February 2019
  • Temecula, California - February 2019
  • Redlands, California - January 2019
  • San Bruno, California - January 2019
  • Beverly Hills, California - February 2019
  • San Francisco, California - January 2019
  • Brea, California - February 2019
  • Los Angeles, California - May 2019
  • Fontana, California - February 2019
Michigan
  • Dearborn Heights, Michigan - January 2019
  • Detroit, Michigan - January 2019
  • Bay City, Michigan - January 2019
  • Birmingham, Michigan - January 2019
  • Shelby Township, Michigan - January 2019
  • Rochester Hills, Michigan - February 2019
  • Farmington Hills, Michigan - February 2019
  • Bloomfield Township, Michigan - February 2019
  • Holly, Michigan - May 2019
Indiana
  • Bloomington, Indiana - January 2019
  • Westfield, Indiana - May 2019
  • Brazil, Indiana - March 2019
Delaware
  • New Castle, Delaware - January 2019
Maryland
  • Gaithersburg, Maryland - October 2019
Ohio
  • Springfield, Ohio - January 2019
Wisconsin
  • Muskego, Wisconsin - February 2019
Colorado
  • Colorado Springs, Colorado - January 2019
  • Fort Collins, Colorado - October 2019
Connecticut
  • Torrington, Connecticut - January 2019
  • Southington, Connecticut - February 2019
  • Cos Cob, Connecticut - April 2019

Strong Leadership.

The experienced and stable management team
at Goosehead Insurance has worked together
for many years.
The team has deep roots in
business strategy, finance and insurance.

Robyn Jones
Founder
Mark E. Jones
Chairman and CEO
Michael C. Colby
President and Chief Operating Officer
Mark Colby
Chief Financial Officer
Ryan Langston
General Counsel
Micheal Moxley
Vice President
Drew Burks
Chief Information Officer
Megan Bailey
Vice President
Gary Delavan
Vice President
Matthew Colby
Vice President
Our Board of Directors
is composed of leaders
across many fields.
Robyn Jones
Mark E. Jones
Mark Miller
Peter Lane
Rusty Reid

What People Are

Saying About Us.

The words shared by our colleagues
and our clients
are perhaps the most
meaningful of all.

Think you might
want to join us?

I have never had better customer service anywhere. Before this I had only said that about Amazon and I put you right up there with them. I never feel hassled like many places make me feel. I always feel like I’m an important customer. This is the 2nd time I’ve talked with Ms. Dennis and she was very nice, helpful and thanked me for calling. She feels like a family member. Thank you for great service.


Jerry C.

Robert was very helpful and also very efficient. I was appreciative that he also gave the suggestion to consider New Vehicle Replacement coverage. Great upsell without feeling like I was being sold. Excellent customer experience, and further proof why I choose Goosehead in the first place!


Chris R.

‌Chloe is just another example of why I’m happy with Goosehead. Being former military its nice to know someone has your back. I cant say enough how much she has helped us out. I hope she gets good kudos from everyone at her work for her amazing customer service. Thanks again.


Elisabeth H.

Hannah was very knowledgeable and made great recommendations for present and future plans. Very friendly and patient with all these questions I had. Did a great job explaining things that wasn’t clear to me. Excellent job!


Fruncheska W.
Robyn Jones
Founder

Ms. Jones is the founder of Goosehead Insurance. She actively manages all office design and construction activities in addition to a number of corporate functions. She is a licensed property, casualty and life insurance agent in over 40 states. She has worked in the insurance industry since founding the company in 2003.

Mark E. Jones
Chairman and CEO

Mr. Jones is a co-founder of the company and has served as Chief Executive Officer since inception in 2003. Under his leadership, Goosehead has grown to be counted among the largest and fastest growing personal lines insurance agencies in the country. Prior to joining the company, he was a Senior Partner and Director of Bain & Company, the global management consulting firm. Earlier in his career, he worked in the audit and mergers and acquisitions practice groups for Ernst & Young. He holds a Bachelor of Commerce degree from the University of Alberta and an MBA from Harvard Business School.

Michael C. Colby
President and Chief Operating Officer

Mr. Colby joined Goosehead Insurance in 2006, was promoted to Senior Vice President and Chief Financial Officer, and served in that role from 2010 to 2014. He was appointed Executive Vice President and Chief Operating Officer in 2011 and then promoted to President and COO in 2016. Mr. Colby has led the franchise operations of the company since 2011, leading Goosehead’s exponential growth and expansion into several states. Earlier in his career, Mr. Colby worked with KPMG in their audit practice. He holds a B.B.A in Accounting and an M.S. in Finance from Texas A&M University.

Mark Colby
Chief Financial Officer

Mr. Colby has served as Chief Financial Officer since 2016. Mr. Colby joined Goosehead in 2012 as Manager of Strategic Initiatives, where he worked on Information Systems platform development and migration, real estate planning, and business diversification initiatives. Since his promotion to Vice President of Finance in 2015, Mr. Colby has overseen Goosehead’s internal and external financial reporting, budgeting and forecasting, payroll/401(k) administration, treasury function, and Quality Control/Risk Management department. Prior to joining Goosehead Insurance full-time, Mr. Colby worked in Ernst & Young’s Transaction Advisory Services and Audit service lines from 2009 to 2012. He graduated cum laude from Texas A&M University in 2009 with a B.B.A. in Accounting and a M.S. in Finance and is a Certified Public Accountant.

Ryan Langston
General Counsel

Mr. Langston joined Goosehead Insurance in 2014 as Vice President and General Counsel. He is responsible for coordinating and leading legal activity and compliance. Prior to joining Goosehead, Mr. Langston was an attorney with Strasburger & Price, LLP where he represented businesses in commercial litigation and arbitration involving business dissolutions, theft of trade secrets, enforcement of noncompetition agreements, and breach of contracts. He holds a Bachelor of Arts degree from Brigham Young University and received his J.D. from the University of Texas School of Law.

Micheal Moxley
Vice President

Mr. Moxley serves as Vice President of Service Delivery for Goosehead Insurance. He joined the company from Transcom Global, an international BPO company, where he was Director of Service Delivery for North America, having oversight for a service operations team spanning four service centers and two countries. Prior to Transcom, Mr. Moxley worked with Alorica, another global BPO firm, where he was a key contributor to their expansion strategy, growing operations to over 3,000 agents in five centers. Earlier in his career Mr. Moxley spent more than 10 years leading various sales and service teams for AT&T. Mr. Moxley has over 13 years of experience in scaling service operations and driving client satisfaction.

Drew Burks
Chief Information Officer

Mr. Burks joined Goosehead Insurance in 2006 serving in both risk management and technology roles. In 2013 he was promoted to Director of Risk Management, transitioned to Director of Information Systems in 2015, and now serves as Chief Information Officer. Mr. Burks is a Salesforce Certified Administrator and has led Goosehead’s development of this platform since its implementation in 2009. He also holds DocuSign for Salesforce and Dell Boomi Integration Developer I certifications. Mr. Burks graduated from Baylor University in 2003 with a B.B.A. in Management Information Systems.

Megan Bailey
Vice President

Ms. Bailey serves as Vice President of Franchise Sales for Goosehead Insurance. She joined Goosehead in 2011 to launch the franchise division of the firm. Goosehead has since grown to over 400 franchise locations in six years. She has over 15 years of sales and management experience including retail, advertising, and software. Originally from Cedar Rapids, Iowa, Megan graduated from the University of Iowa with a Bachelor’s degree in Business Communications.

Gary Delavan
Vice President

Mr. Delavan joined Goosehead Insurance as an Account Executive in 2005, became a Sales Manager in 2007, was promoted to Partner and Director in 2010, and now serves as Vice President of Corporate Sales. As Vice President of Corporate Sales, Mr. Delavan leads the strategic growth and development of the company's high octane Corporate Sales teams located in Irving, Fort Worth, Houston, Austin and Chicago. In his 12 years at Goosehead, Mr. Delavan has been involved in many aspects of the business, including recruiting top talent, training & development of that talent, geographic expansion and supporting Goosehead’s network of franchise owners. As a third generation Longhorn, Mr. Delavan attended the University of Texas where he graduated Cum Laude with a Major in Finance and minor in Accounting.

Matthew Colby
Vice President

Mr. Colby is a Co-Founder of Goosehead Insurance’s Houston Office and currently serves as Vice President of Agency Sales. He began his professional career at Charles Schwab as a 401(k) Associate in their Plan Conversions Department. He joined Goosehead Insurance Dallas as an Account Executive in 2007, and was promoted to Manager in 2008. In 2009, Mr. Colby moved to Houston to open Goosehead’s first satellite office. Prior to working at Goosehead, Mr. Colby obtained a Bachelor of Science at Texas A&M University where he majored in Political Science with a minor in Business Administration.

Robyn Jones
Founder

Ms. Jones is the founder of Goosehead Insurance. She actively manages all office design and construction activities in addition to a number of corporate functions. She is a licensed property, casualty and life insurance agent in over 40 states. She has worked in the insurance industry since founding the company in 2003.

Mark E. Jones
Chairman and CEO

Mr. Jones is a co-founder of the company and has served as Chief Executive Officer since inception in 2003. Under his leadership, Goosehead has grown to be counted among the largest and fastest growing personal lines insurance agencies in the country. Prior to joining the company, he was a Senior Partner and Director of Bain & Company, the global management consulting firm. Earlier in his career, he worked in the audit and mergers and acquisitions practice groups for Ernst & Young. He holds a Bachelor of Commerce degree from the University of Alberta and an MBA from Harvard Business School.

Mark Miller

Mr. Miller is the Chief Financial Officer of Marketo Incorporated (a Marketing Technology company based in San Mateo, California) and has served in that capacity since April 2017. As Marketo’s CFO, he manages the company’s global financial operations, human resources, accounting, facilities, legal and tax functions. Marketo is a privately held portfolio company of Vista Equity Partners. Mr. Miller previously severed as CFO of ACTIVE Network, a software company owned by Vista Private Equity Partners. In addition, Mr Miller served as the CFO of Sabre Holdings for four years during the company’s ownership by TPG and Silverlake. During his 18 years with Sabre, he also served as the Chief Accounting Officer while the company was publicly traded on the NYSE, SVP of Financial Planning and various other operational finance positions. Over the course of his career, he has led multiple business transformation initiatives, completed more than 20 M&A transactions, and consistently driven operational and financial excellence. Earlier in his career Mr. Miller worked for Ernst & Young, Hertz Corporation, and LTV Corporation. Mr. Miller is a Certificated Public Accountant in Texas. He has an undergraduate degree from Texas Tech University and an MBA in Finance from Rice University.

Peter Lane

Mr. Lane is the Senior Advisor for Altamont Capital Partners (a Private Equity firm with $2B of assets under management). Mr. Lane previously served as CEO of Axip Energy Services, where he grew business from $350M to $800M in revenue, doubled EBITDA, and expanded margins across all product lines. In addition, Mr. Lane served as a Partner at TPG Capital and Bain & Company. Mr. Lane has served on various Boards, including Axip Energy Services, Petro Harvester, Taylor Morrison Homes, Fleet Pride and Eco Solutions Foundation. Mr. Lane got his MBA at Wharton Business School and graduated in top 5% of Palmer Scholar. He has an undergraduate degree from The University of Birmingham.

Rusty Reid

Mr. Reid was named president and CEO of Higginbotham in 1989 at the age of 27. At that time, he implemented the firm’s defining “single source” service model whereby customers can obtain all their insurance and financial services under one roof. He also had the foresight to establish Higginbotham’s employee ownership structure, aligning all employees’ interests in the success of the firm. Under Rusty’s leadership, Higginbotham has grown to become one of the nation’s largest independent insurance brokerage firms and Texas’s largest—one with full property/casualty and financial service capabilities through 27 offices and 930 employees across the state and in Oklahoma City. He is also Higginbotham’s highest producing managing director, thereby leading it’s more than 220 producers by example.