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A New Vision

For Insurance.

It all began in 2003, when Robyn Jones
(a real estate investor) and
Mark Jones
(a Senior Partner at Bain & Co), had an
idea that would
transform the insurance
industry.

The strategy was simple: put our clients at the center of our universe and build the business around those clients, providing the power of choice coupled with delivering the best service in the world.

Instead of modeling Goosehead after
other agencies, Mark started
with a
blank sheet of paper and designed a
business model focused
on providing
the best service, the best value and the
best experience
for its clients.

Combining a team of the most capable
people and melding them
together with
cutting edge technology, Goosehead
has become one of
the largest and
fastest-growing agencies in the business.
Today, the
company has over 600
franchise agency partners.

Here's How We've Done It

See where we
are going next.

We already cover more than 70 percent of the
country, and on average we’re opening a new agency
every 1.7 days.

Alabama
  • Montgomery, Alabama - October 2019
  • Cullman, Alabama - November 2019
California
  • Oxnard, California - October 2019
  • Redondo Beach, California - October 2019
  • Los Angeles, California - October 2019
  • Oxnard California - October 2019
  • Van Nuys, California - October 2019
  • Thousand Oaks, California - November 2019
  • Canoga Park, California - November 2019
  • Oakland, California - November 2019
  • Fresno, California - December 2019
  • Rancho Cucamonga, California - December 2019
  • Santee, California - December 2019
  • San Diego, California - December 2019
  • Covina, California - December 2019
  • San Francisco, California - January 2020
  • San Jose, California - January 2020
  • Riverside, California - February 2020
  • Atascadero, California - February 2020
Colorado
  • Parker, Colorado - October 2019
  • Louisville, Colorado - January 2020
Washington D.C.
  • Washington D.C. - October 2019
Delaware
  • New Castle, Delaware - November 2019
  • Milford, Delaware - April 2020
Florida
  • Lake Worth, Florida - October 2019
  • Tampa, Florida - October 2019
  • Milton, Florida - October 2019
  • Miami, Florida - October 2019
  • Port Orange, Florida - October 2019
  • Julington Creek, Florida - November 2019
  • North Miami, Florida - November 2019
  • Palm Bay, Florida - November 2019
  • Sanford, Florida - December 2019
  • Tampa, Florida - December 2019
  • Winter Park, Florida - December 2019
Georgia
  • Sandy Springs, Georgia - October 2019
  • Roswell, Georgia - October 2019
  • Roswell, Georgia - October 2019
  • Atlanta, Georgia - November 2019
  • Atlanta, Georgia - November 2019
  • Atlanta, Georgia - December 2019
  • Athens, Georgia - December 2019
  • Marietta, Georgia - December 2019
  • Lawrenceville, Georgia - April 2020
  • Canton, Georgia - April 2020
Illinois
  • Burr Ridge, Illinois - October 2019
  • Crystal Lake, Illinois - October 2019
  • Chicago, Illinois - October 2019
  • Carterville, Illinois - October 2019
  • Chicago, Illinois - October 2019
  • Belleville, Illinois - November 2019
  • Northlake, Illinois - November 2019
  • Palos Heights, Illinois - November 2019
  • Wheeling, Illinois - November 2019
  • Chicago, Illinois - November 2019
  • Moline, Illinois - December 2019
  • Hoffman Estates, Illinois - December 2019
  • Chicago, Illinois - December 2019
  • Springfield, Illinois - January 2020
  • St. Batavia, Illinois - February 2020
Indiana
  • Muncie, Indiana - October 2019
  • Noblesville, Indiana - October 2019
  • Indianapolis, Indiana - October 2019
  • Brazil, Indiana - November 2019
  • Avon, Indiana - December 2019
  • Cambridge City, Indiana - December 2019
  • Portage, Indiana - February 2020
Kansas
  • Overland Park, Kansas - October 2019
  • Wichita, Kansas - October 2019
  • Wichita, Kansas - October 2019
Louisiana
  • Lafayette, Louisiana - October 2019
  • New Orleans, Louisiana - October 2019
  • Lafayette, Louisiana - November 2019
  • Baton Rouge, Louisiana - January 2020
Maryland
  • Owings Mills, Maryland - October 2019
  • Boyds, Maryland - October 2019
  • Nottingham, Maryland - October 2019
  • Gaithersburg, Maryland - October 2019
  • Laurel, Maryland - November 2019
  • Salisbury, Maryland - November 2019
  • Salisbury, Maryland - December 2019
  • New Market, Maryland - January 2020
  • Lutherville, Maryland - February 2020
Michigan
  • Bloomfield Township, Michigan - October 2019
  • Berkley, Michigan - October 2019
  • Birmingham, Michigan - October 2019
  • Ferndale, Michigan - November 2019
  • Goodrich, Michigan - November 2019
  • Traverse City, Michigan - November 2019
  • Grand Rapids, Michigan - November 2019
  • Grand Rapids, Michigan - December 2019
  • Bay City, Michigan - December 2019
  • Milford, Michigan - December 2019
  • Dearborn, Michigan - January 2020
  • Brighton, Michigan - January 2020
Missouri
  • House Springs, Missouri - October 2019
  • Springfield, Missouri - November 2019
  • Liberty, Missouri - November 2019
  • Kansas City, Missouri - December 2019
  • Fenton, Missouri - December 2019
  • Columbia, Missouri - April 2020
  • Kansas City, Missouri - April 2020
North Carolina
  • Charlotte, North Carolina - October 2019
  • Raleigh, North Carolina - October 2019
  • LaGrange, North Carolina - October 2019
  • Siler City, North Carolina - November 2019
  • Wilmington, North Carolina - December 2019
  • Wilmington, North Carolina - December 2019
New Hampshire
  • Merrimack, New Hampshire - October 2019
New Jersey
  • Warren, New Jersey - October 2019
  • Pennington, New Jersey - October 2019
  • Neptune, New Jersey - October 2019
  • Cherry Hills, New Jersey - October 2019
  • Rutherford, New Jersey - November 2019
  • Mullicka Hill, New Jersey - November 2019
  • Maple Shade, New Jersey - November 2019
  • Brunswick, New Jersey - December 2019
  • Galloway, New Jersey - December 2019
  • Galloway, New Jersey - December 2019
  • Freehold, New Jersey - January 2020
  • Marlton, New Jersey - February 2020
  • Marlboro, New Jersey - July 2020
New York
  • Wappingers Falls, New York - October 2019
  • Westchester, New York - October 2019
  • New York, New York - October 2019
  • Manhasset, New York - October 2019
  • Lynbrook, New York - October 2019
  • Roslyn Heights, New York - November 2019
  • Brooklyn, New York - November 2019
  • Long Island, New York - November 2019
  • Depew, New York - December 2019
  • Amherst, New York - December 2019
  • Woodmere, New York - December 2019
  • Elmont, New York - December 2019
  • Lake George, New York - January 2020
  • Garden City, New York - May 2020
Ohio
  • Ashtabula, Ohio - October 2019
  • Maumee, Ohio - October 2019
  • Westerville, Ohio - October 2019
  • Columbus, Ohio - November 219
  • Batavia, Ohio - November 2019
  • Springfield, Ohio - December 2019
  • Strongsville, Ohio - December 2019
  • Wooster, Ohio - July 2020
Pennsylvania
  • Havertown, Pennsylvania - October 2019
  • Reading, Pennsylvania - October 2019
  • Yardley, Pennsylvania - October 2019
  • Ephrata, Pennsylvania - November 2019
  • Chalfont, Pennsylvania - December 2019
  • Hanover, Pennsylvania - December 2019
  • Reading, Pennsylvania - April 2020
South Carolina
  • Columbia, South Carolina - October 2019
  • Columbia, South Carolina - October 2019
  • Columbia, South Carolina - November 2019
  • Fort Mill, South Carolina - December 2019
  • Mount Pleasant, South Carolina - December 2019
  • Greenville, South Carolina - January 2020
Tennessee
  • Athens, Tennessee - October 2019
  • Greeneville, Tennessee - October 2019
  • Nashville, Tennessee - October 2019
  • Harriman, Tennessee - October 2019
  • Nashville, Tennessee - November 2019
  • Chattanooga, Tennessee - November 2019
  • Soddy Daisy, Tennessee - December 2019
  • Crossville, Tennessee - November 2020
Texas
  • Houston, Texas - October  2019
  • Westlake, Texas - October 2019
  • Houston, Texas - October 2019
  • Tyler, Texas - October 2019
  • Boerne, Texas - November 2019
  • Lubbock, Texas - November 2019
  • Houston, Texas - November 2019
  • Pearland, Texas - December 2019
  • Huntsville, Texas - December 2019
  • Frisco, Texas - December 2019
  • Colleyville, Texas - January 2020
  • El Paso, Texas - January 2020
  • Houston, Texas - January 2020
  • Irving, Texas - February 2020
  • Roweltt, Texas - March 2020
  • Austin, Texas - March 2020
  • Rowlett, Texas - April 2020
  • Lubbock, Texas - May 2020
  • Pearland, Texas - May 2020
  • Houston Texas - May 2020
  • McKinney, Texas - August 2020
Virginia
  • Fairfax, Virginia - October 2019
  • Fairfax, Virginia - October 2019
  • Chesapeake, Virginia - October 2019
  • Occoquan, Virginia - November 2019
  • Tazewell, Virginia - November 2019
  • Chesapeake, Virginia - December 2019
  • Fredericksburg, Virginia - December 2019
  • Petersburg, Virginia - January 2020
Washington
  • Everett, Washington - October 2019
  • Everson, Washington - November 2019
  • Bothell, Washington - January 2020
Wisconsin
  • Muskego, Wisconsin - October 2019
  • Muskego, Wisconsin - December 2019

Strong Leadership.

The experienced and stable management team
at Goosehead Insurance has worked together
for many years.
The team has deep roots in
business strategy, finance and insurance.

ROBYN JONES
FOUNDER
MARK E. JONES
CHAIRMAN AND CEO
MICHAEL C. COLBY
PRESIDENT AND CHIEF OPERATING OFFICER
MARK COLBY
CHIEF FINANCIAL OFFICER
RYAN LANGSTON
GENERAL COUNSEL
MICHAEL MOXLEY
VICE PRESIDENT
DREW BURKS
CHIEF INFORMATION OFFICER
MEGAN BAILEY
VICE PRESIDENT
GARY DELAVAN
VICE PRESIDENT
MATTHEW COLBY
VICE PRESIDENT
Our Board of Directors
is composed of leaders
across many fields.
ROBYN JONES
MARK E. JONES
MARK MILLER
PETER LANE
RUSTY REID

What People Are

Saying About Us.

The words shared by our colleagues
and our clients
are perhaps the most
meaningful of all.

Think you might
want to join us?

I have never had better customer service anywhere. Before this I had only said that about Amazon and I put you right up there with them. I never feel hassled like many places make me feel. I always feel like I’m an important customer. This is the 2nd time I’ve talked with Ms. Dennis and she was very nice, helpful and thanked me for calling. She feels like a family member. Thank you for great service.


Jerry C.

Robert was very helpful and also very efficient. I was appreciative that he also gave the suggestion to consider New Vehicle Replacement coverage. Great upsell without feeling like I was being sold. Excellent customer experience, and further proof why I choose Goosehead in the first place!


Chris R.

‌Chloe is just another example of why I’m happy with Goosehead. Being former military its nice to know someone has your back. I cant say enough how much she has helped us out. I hope she gets good kudos from everyone at her work for her amazing customer service. Thanks again.


Elisabeth H.

Hannah was very knowledgeable and made great recommendations for present and future plans. Very friendly and patient with all these questions I had. Did a great job explaining things that wasn’t clear to me. Excellent job!


Fruncheska W.
ROBYN JONES
FOUNDER

Robyn Jones is the co-founder of Goosehead and has served as a Director and Vice Chairman of the board of directors since March 2018. Mrs. Jones manages our physical facilities, is actively involved in our Recruiting program and leads our Women’s Professional Development Program. She was selected to our board of directors because of her role in founding the company, the Jones family’s position as our largest shareholder and her unique role in establishing and maintaining our company culture. She is also the grandmother of the company’s namesake, Lucy “Goosehead” Langston.

MARK E. JONES
CHAIRMAN AND CEO

Mark E. Jones has served as Chief Executive Officer since co-founding the company in 2003 and Chairman of the board of directors since the board of directors was established in March 2018. Mr. Jones has led the strategic development and execution of all aspects of our business since inception. Prior to leading Goosehead, he spent from 1991 to 2004 at Bain & Company, the global consulting firm, most recently as a senior partner and director. At Bain, Mr. Jones consulted with CEOs and senior executives across a wide range of industries—including the insurance industry—primarily focused on growth strategies, mergers and acquisitions, and profit improvement programs. In addition to his client responsibilities, he served as Bain’s Global Head of Recruiting for several years. He began his professional career at Ernst & Young in Calgary, Canada from 1985 to 1989. He earned a Bachelor of Commerce degree from the University of Alberta in 1985 and an MBA from Harvard Business School in 1991. Mr. Jones was selected to our board of directors because of his role as a co-founder of the company, the Jones family’s position as our largest shareholder, and because of his expertise in strategy development and execution, leadership and finance.

MICHAEL C. COLBY
PRESIDENT AND CHIEF OPERATING OFFICER

Mr. Colby joined Goosehead Insurance in 2006, was promoted to Senior Vice President and Chief Financial Officer, and served in that role from 2010 to 2014. He was appointed Executive Vice President and Chief Operating Officer in 2011 and then promoted to President and COO in 2016. Mr. Colby has led the franchise operations of the company since 2011, leading Goosehead’s exponential growth and expansion into several states. Earlier in his career, Mr. Colby worked with KPMG in their audit practice. He holds a B.B.A in Accounting and an M.S. in Finance from Texas A&M University.

MARK COLBY
CHIEF FINANCIAL OFFICER

Mr. Colby has served as Chief Financial Officer since 2016. Mr. Colby joined Goosehead in 2012 as Manager of Strategic Initiatives, where he worked on Information Systems platform development and migration, real estate planning, and business diversification initiatives. Since his promotion to Vice President of Finance in 2015, Mr. Colby has overseen Goosehead’s internal and external financial reporting, budgeting and forecasting, payroll/401(k) administration, treasury function, and Quality Control/Risk Management department. Prior to joining Goosehead Insurance full-time, Mr. Colby worked in Ernst & Young’s Transaction Advisory Services and Audit service lines from 2009 to 2012. He graduated cum laude from Texas A&M University in 2009 with a B.B.A. in Accounting and a M.S. in Finance and is a Certified Public Accountant.

RYAN LANGSTON
GENERAL COUNSEL

Mr. Langston joined Goosehead Insurance in 2014 as Vice President and General Counsel. He is responsible for coordinating and leading legal activity and compliance. Prior to joining Goosehead, Mr. Langston was an attorney with Strasburger & Price, LLP where he represented businesses in commercial litigation and arbitration involving business dissolutions, theft of trade secrets, enforcement of noncompetition agreements, and breach of contracts. He holds a Bachelor of Arts degree from Brigham Young University and received his J.D. from the University of Texas School of Law.

MICHAEL MOXLEY
VICE PRESIDENT

Mr. Moxley serves as Vice President of Service Delivery for Goosehead Insurance. He joined the company from Transcom Global, an international BPO company, where he was Director of Service Delivery for North America, having oversight for a service operations team spanning four service centers and two countries. Prior to Transcom, Mr. Moxley worked with Alorica, another global BPO firm, where he was a key contributor to their expansion strategy, growing operations to over 3,000 agents in five centers. Earlier in his career Mr. Moxley spent more than 10 years leading various sales and service teams for AT&T. Mr. Moxley has over 13 years of experience in scaling service operations and driving client satisfaction.

DREW BURKS
CHIEF INFORMATION OFFICER

Mr. Burks joined Goosehead Insurance in 2006 serving in both risk management and technology roles. In 2013 he was promoted to Director of Risk Management, transitioned to Director of Information Systems in 2015, and now serves as Chief Information Officer. Mr. Burks is a Salesforce Certified Administrator and has led Goosehead’s development of this platform since its implementation in 2009. He also holds DocuSign for Salesforce and Dell Boomi Integration Developer I certifications. Mr. Burks graduated from Baylor University in 2003 with a B.B.A. in Management Information Systems.

MEGAN BAILEY
VICE PRESIDENT

Ms. Bailey serves as Vice President of Franchise Sales for Goosehead Insurance. She joined Goosehead in 2011 to launch the franchise division of the firm. Goosehead has since grown to over 400 franchise locations in six years. She has over 15 years of sales and management experience including retail, advertising, and software. Originally from Cedar Rapids, Iowa, Megan graduated from the University of Iowa with a Bachelor’s degree in Business Communications.

GARY DELAVAN
VICE PRESIDENT

Mr. Delavan joined Goosehead Insurance as an Account Executive in 2005, became a Sales Manager in 2007, was promoted to Partner and Director in 2010, and now serves as Vice President of Corporate Sales. As Vice President of Corporate Sales, Mr. Delavan leads the strategic growth and development of the company's high octane Corporate Sales teams located in Irving, Fort Worth, Houston, Austin and Chicago. In his 12 years at Goosehead, Mr. Delavan has been involved in many aspects of the business, including recruiting top talent, training & development of that talent, geographic expansion and supporting Goosehead’s network of franchise owners. As a third generation Longhorn, Mr. Delavan attended the University of Texas where he graduated Cum Laude with a Major in Finance and minor in Accounting.

MATTHEW COLBY
VICE PRESIDENT

Mr. Colby is a Co-Founder of Goosehead Insurance’s Houston Office and currently serves as Vice President of Agency Sales. He began his professional career at Charles Schwab as a 401(k) Associate in their Plan Conversions Department. He joined Goosehead Insurance Dallas as an Account Executive in 2007, and was promoted to Manager in 2008. In 2009, Mr. Colby moved to Houston to open Goosehead’s first satellite office. Prior to working at Goosehead, Mr. Colby obtained a Bachelor of Science at Texas A&M University where he majored in Political Science with a minor in Business Administration.

ROBYN JONES
FOUNDER

Robyn Jones is the co-founder of Goosehead and has served as a Director and Vice Chairman of the board of directors since March 2018. Mrs. Jones manages our physical facilities, is actively involved in our Recruiting program and leads our Women’s Professional Development Program. She was selected to our board of directors because of her role in founding the company, the Jones family’s position as our largest shareholder and her unique role in establishing and maintaining our company culture. She is also the grandmother of the company’s namesake, Lucy “Goosehead” Langston.

MARK E. JONES
CHAIRMAN AND CEO

Mark E. Jones has served as Chief Executive Officer since co-founding the company in 2003 and Chairman of the board of directors since the board of directors was established in March 2018. Mr. Jones has led the strategic development and execution of all aspects of our business since inception. Prior to leading Goosehead, he spent from 1991 to 2004 at Bain & Company, the global consulting firm, most recently as a senior partner and director. At Bain, Mr. Jones consulted with CEOs and senior executives across a wide range of industries—including the insurance industry—primarily focused on growth strategies, mergers and acquisitions, and profit improvement programs. In addition to his client responsibilities, he served as Bain’s Global Head of Recruiting for several years. He began his professional career at Ernst & Young in Calgary, Canada from 1985 to 1989. He earned a Bachelor of Commerce degree from the University of Alberta in 1985 and an MBA from Harvard Business School in 1991. Mr. Jones was selected to our board of directors because of his role as a co-founder of the company, the Jones family’s position as our largest shareholder, and because of his expertise in strategy development and execution, leadership and finance.

MARK MILLER

Mark Miller has served as a member of our board of directors since March 2018. Mr. Miller left Marketo on March 31, 2019, and he will be the Chief Financial Officer for Finastra in May 2019. At Marketo, Mr. Miller led the company’s Finance, Accounting and Tax functions, as well as the company’s Human Resources and Corporate Facilities areas. He joined Marketo in April 2017 after the company was taken private by Vista Equity Partners. Prior to Marketo, Mr. Miller was the CFO of Active Network from 2014 to 2016 and the CFO of L.H.P. Hospital Group in 2013 and 2014. Mr. Miller spent 18 years with Sabre Holdings where he held multiple operating and finance positions and was instrumental in the company’s initial IPO and its subsequent $5 billion privatization transaction. He was Sabre’s CFO from 2010 to 2013. Early in his career, Mr. Miller worked for Ernst and Young, LTV Corporation, and Hertz Corporation. Mr. Miller has an Accounting degree from Texas Tech University and an MBA in Finance from Rice University. He is a licensed Certified Public Accountant in the state of Texas. Mr. Miller was selected to our board of directors because he brings extensive experience in business operations, finance and accounting.

PETER LANE

Peter Lane has served as a member of our board of directors since March 2018. Mr. Lane previously served as Chief Executive Officer of Axip Energy Services LP (“Axip”), formerly known as Valerus, an oilfield services company headquartered in Houston, Texas, from 2010 to 2016. Prior to joining Axip, Mr. Lane was an Operating Partner with TPG Global, LLC (“TPG”) from 2009 to 2011. Before TPG, Mr. Lane spent 12 years at Bain & Company, where he led the Dallas and Mexico City offices as well as the oil and gas practice. He became a Partner at Bain in 2003. Mr. Lane has served on the boards of Petro Harvester since 2011, Taylor Morrison Homes since 2012, FleetPride since 2016 and has been a senior advisor to Altamont Capital Partners since 2017. Mr. Lane holds a BS in physics from the University of Birmingham in the United Kingdom and an MBA from the Wharton School. Mr. Lane was selected to our board of directors because he brings extensive experience in business operations, finance and corporate governance.

RUSTY REID

Rusty Reid has served as a member of our board of directors since March 2018. Mr. Reid has served as Chairman, Chief Executive Officer and President of Higginbotham Insurance Agency, Inc. (“Higginbotham”) since 1989, where he implemented the firm’s Single Source platform whereby customers can obtain all of their insurance and financial services from a single provider. Under Mr. Reid’s leadership, Higginbotham has become a leading independent commercial insurance broker based in Texas, one with full P&C and financial service capabilities through more than 25 offices and subsidiaries across Texas. He is also Higginbotham’s top commercial P&C sales producer. Mr. Reid began his insurance career in 1983 as an assistant to the principals of Ramey, King, & Minnis Insurance Agency. In 1984, he joined American General Fire & Casualty Company as a territorial marketing manager before joining Higginbotham in 1986. Mr. Reid is a member of several insurance industry groups, including Independent Insurance Agents of Texas and the Council of Insurance Agents and Brokers. He serves as Chairman of the Finance and Facilities Committee and as a member of the Audit Committee on the Board of Regents of the University of North Texas System. Mr. Reid holds a BS in Business Administration/Insurance from the University of North Texas and he is a Certified Insurance Counselor. Mr. Reid was selected to our board of directors because he brings extensive experience in business operations and in the insurance industry.