My agent found the best insurance deal that suited my needs. He was courteous, professional and patient throughout the entire process as this was my first home. I work in the customer service industry and it is refreshing to be treated like an individual rather than someone’s next commission check. There is virtually nothing I could tell you to improve based off my experience.
— John B.
Andrew McCulloch is incredibly professional. He is honest, not salesy at all and still manages to always beat out the competition when it comes to pricing and knowledge. He is thorough, informed and knows how to communicate things in a clear and concise way that doesn’t feel patronizing. Andrew knows his stuff and is extremely competent while still be courteous and professional.
— Laura H.
The service representative was outstanding and friendly. She made me feel like I was where I belonged and didn’t need to make any other calls to check out insurance. If it were not for her, I would have called the other numbers I had to check out their services. You need to keep her and make sure she is happy in her job with you. She is outstanding.
— Robert S.
Logan helped me reinstate my auto policy without a lapse in coverage and I will renew it, along with my homeowners policy, through Goosehead based on my positive experience. I walked in without an appointment and left with piece of mind and a new insurance agent. Highly recommend.
— Brenda B.
JC was very informative, easy to talk to and explained everything in detail. He treated me like a “person” and not just another “policy”. We were very pleased with the timeliness of his response which helped us to close quickly on our loan. Thank you!
— James H.
Lindsey was amazing! She displayed extraordinary customer service and went above and beyond expectations! She even called my mortgage company and stayed on the line with me to talk with the mortgage company to solve my escrow account issue. She was phenomenal and truly cared about making sure I was taking care of. This is exactly how to retain a customer for life.
— Thompson V.
Cory explained everything to me in a way that I understood. Patient with me when I had to put him on hold and very nice and respectful. He also left a message with Andy (I had a homeowners policy question) who got back to me within 20 minutes.
— Michael C.
I really liked talking with C.J. very down to earth, friendly, and helpful. I didn’t feel intimidated asking her questions.
— Betty D.
JC was knowledgeable with all my questions and answered them where I could understand and make a competent decision. He was friendly, efficient, and quick to respond. I would highly recommend him to others.
— Joyce C.
Jeremiah is wonderful! I will never go through another insurance company again, I will always use this service!
— Crista R.