My agent found the best insurance deal that suited my needs. He was courteous, professional and patient throughout the entire process as this was my first home. I work in the customer service industry and it is refreshing to be treated like an individual rather than someone’s next commission check. There is virtually nothing I could tell you to improve based off my experience.
— John B.
I was recently referred to Collin Phaup for an insurance review. He obtained more coverage for a lower premium with a highly reputable company for both home and auto. The entire experience was easy and stress-free, and Collin could not have been more professional, compassionate and thorough. I do not hesitate to recommend Collin Phaup.
— Paulette B.
Mark provided great rates and personal service!
— Nancy P.
Brittney Diedrich was extremely helpful and made the whole process easy.
— Walter H.
Super helpful and friendly customer service rep. He took the time to answer my questions about my policy and made sure I understood everything. Thanks!
— Kathryn D.
Fast and easy to work with; saved me a ton of money.
— Nathaniel N.
The service representative was outstanding and friendly. She made me feel like I was where I belonged and didn’t need to make any other calls to check out insurance. If it were not for her, I would have called the other numbers I had to check out their services. You need to keep her and make sure she is happy in her job with you. She is outstanding.
— Robert S.
Brittney kicked ass. She promptly confirmed my information for a quote and contacted me within an hour to let me know the details. She was extremely pleasant and very helpful!
— Lawrence C.
Najwa N. was AMAZING. She spoke to me as if she cared about my business & me as a person. There needs to be more customer service reps like her.
— Monica B.
Patricia was the agent that helped us. She was friendly, knowledgeable and professional. She made us feel like we were working with a friend. In today’s competitive marketplace that is so very important. The personal, caring, efficient service that we experienced with Goosehead was refreshing. And you saved us a bundle! Thank you.
— Debra R.