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My agent was very responsive and thorough. I honestly cannot say that any improvement is needed. Keep up the great customer experience.

— Johnni C.

“We have had nothing but excellent service from Brian Wolf. He is one of those people you feel like you have always known as a friend. He does all of the legwork for you in finding the best insurance for your needs. I highly recommend Brain to anyone looking for insurance.”

— Carmen P.

The people I have spoken with in Customer Service are GREAT!!! Extremely helpful and take as much time as necessary for me to understand and make an informed decision.

— Tim D.

A++ experience! They saved me $300 a year on my Homeowners Insurance and about $240 a year on my car insurance. The agent I talked to is David Bailey, and I have [contacted] him several times. Every time, he has been VERY helpful and has responded promptly. If you want to save money on your insurance, I HIGHLY recommend you contact Goosehead.

— Kyle S.

We were in the process of relocating and were looking for options on our homeowner’s policy. We had been with another company for close to 25 years but found that working with your staff we were able to get much better coverage and rates. Making the decision to switch wasn’t based solely upon coverage and rates but also with the direct interaction we had with your staff.

— David H.

The agent was very friendly, professional, and met our needs within a few hours. This was a great experience! Thank you.

— Milton J.

The service representative was outstanding and friendly. She made me feel like I was where I belonged and didn’t need to make any other calls to check out insurance. If it were not for her, I would have called the other numbers I had to check out their services. You need to keep her and make sure she is happy in her job with you. She is outstanding.

— Robert S.

I was so impressed with the professionalism of my agent. He never pressured me in any way, he let me take my time to think about the offer that he had for me. He answered all my questions with great accuracy. Thank you for the great experience.

— America R.

I have never had better customer service anywhere. Before this I had only said that about Amazon and I put you right up there with them. I never feel hassled like many places make me feel. I always feel like I’m an important customer. This is the 2nd time I’ve talked with Ms. Dennis and she was very nice, helpful and thanked me for calling. She feels like a family member. Thank you for great service.

— Jerry C.

Brittney was very courteous and helpful. I believe that the policy she found for us will suit our needs perfectly.

— Annalisa R.