I have never had better customer service anywhere. Before this I had only said that about Amazon and I put you right up there with them. I never feel hassled like many places make me feel. I always feel like I’m an important customer. This is the 2nd time I’ve talked with Ms. Dennis and she was very nice, helpful and thanked me for calling. She feels like a family member. Thank you for great service.
— Jerry C.
Another company I had made me sit in their office for 1.5 hrs to get two cars added to policy and charged $190.00 to do it. Amanda had it done in 10 min over the phone . That says it all - she was great.
— Jason B.
Efficient and detailed service. Competitive Quote. I would and have referred Goosehead to others.
— Cassandra J.
JC was phenomenal to work with; he made the process very smooth and explained the policy very well. It was great working with him feeling confident as a first time home buyer!
— Shauna B.
Brittney Diedrich was extremely helpful and made the whole process easy.
— Walter H.
Very helpful—-did all the calling around for the best rate—saved me time and money.
— Wendi C.
Drew is very helpful, friendly and professional. He know his stuff.
— Sheri B.
My agent found the best insurance deal that suited my needs. He was courteous, professional and patient throughout the entire process as this was my first home. I work in the customer service industry and it is refreshing to be treated like an individual rather than someone’s next commission check. There is virtually nothing I could tell you to improve based off my experience.
— John B.
Was with a popular competitor for about 50 years and recently they increased their rates some 16%. The Goosehead agent saved me a considerable sum and better coverage. Also all the questions , etc. turned out to be a pleasant experience.
— Jo Helen C.
Lindsey was amazing! She displayed extraordinary customer service and went above and beyond expectations! She even called my mortgage company and stayed on the line with me to talk with the mortgage company to solve my escrow account issue. She was phenomenal and truly cared about making sure I was taking care of. This is exactly how to retain a customer for life.
— Thompson V.