Goosehead Insurance

It is very hard these days to talk with a agent that will listen to what you are looking for and what you can afford, The agent went over all the things that would be beneficial for good protection for my home and auto. Thank You David Bailey.

Anna S.

I have been doing business with this company since they first started and am extremely impressed with the professionalism, accuracy, and sense of urgency that has been given to me and my family. Gary Delavan has always kept my family’s best interest in mind as well as given us a piece of mind knowing that we are well taken care of. In fact, my wife and I have 3 year old twins and during our transition to moving to our new home, the insurance coverage was seamless and simple. This was a huge relief as any parent in transition can agree that this is a very stressful process. We also use this company for Auto and Umbrella policies. Thank you so much for your hard work and we will be with Goosehead Insurance for generations to come!

Jon M.

“We have had nothing but excellent service from Brian Wolf. He is one of those people you feel like you have always known as a friend. He does all of the legwork for you in finding the best insurance for your needs. I highly recommend Brain to anyone looking for insurance.”

Carmen P.

A++ experience! They saved me $300 a year on my Homeowners Insurance and about $240 a year on my car insurance. The agent I talked to is David Bailey, and I have [contacted] him several times. Every time, he has been VERY helpful and has responded promptly. If you want to save money on your insurance, I HIGHLY recommend you contact Goosehead.

Kyle S.

Efficient and detailed service. Competitive Quote. I would and have referred Goosehead to others.

Cassandra J.

​Logan helped me reinstate my auto policy without a lapse in coverage and I will renew it, along with my homeowners policy, through Goosehead based on my positive experience. I walked in without an appointment and left with piece of mind and a new insurance agent. Highly recommend.

Brenda B.

Andrew is always very helpful with advice and handles matters in a professional and efficient manner. I would definitely recommend Goosehead Insurance to others.

Susan T.

Andrew McCulloch is incredibly professional. He is honest, not salesy at all and still manages to always beat out the competition when it comes to pricing and knowledge. He is thorough, informed and knows how to communicate things in a clear and concise way that doesn’t feel patronizing. Andrew knows his stuff and is extremely competent while still be courteous and professional.

Laura H.

Very helpful—-did all the calling around for the best rate—saved me time and money.

Wendi C.

Drew is very helpful, friendly and professional. He know his stuff.

Sheri B.

Drew is very thorough and clearly explains all the things I need to know to make my policy decisions. He responds promptly to my questions with complete and thought out answers. I appreciate his commitment to my needs and getting me the best policy for the money.

David H.

Drew Lee was excellent in responding to questions, explaining strength and weaknesses of companies, pointed me to TX database on customer feedback, researched BEST ratings of companies I questioned, etc. and provided stellar support. Other companies I investigated were far less supportive and inferior in answering my questions.

Steve B.

Attentiveness, shared knowledge, responsiveness, professionalism, and patience. Drew made my entire client experience a positive and satisfying one. I trusted him to provide me with the information I needed to make the most informed insurance decision specific to my needs which he delivered even beyond my expectations.

Cindy H.

Mr. Boudreaux was very prompt, professional and polite! I am very pleased with the rates as well.

Linda A.

​Mark provided great, professional customer service.

Sabina M.

Mark provided great rates and personal service!

Nancy P.

​Mark was extremely thorough in explaining insurance costs, coverage and options.

Marcus S.

Brittney was extremely efficient and quick to respond.

Wally H.

Brittney Diedrich was extremely helpful and made the whole process easy.

Walter H.

Brittany Diedrich was extremely helpful thru whole process and responded quickly to all questions and requests for quotes. Your quote was the most competitive across the board.

Larry M.

Brittney was very courteous and helpful. I believe that the policy she found for us will suit our needs perfectly.

Annalisa R.

Brittney kicked ass. She promptly confirmed my information for a quote and contacted me within an hour to let me know the details. She was extremely pleasant and very helpful!

Lawrence C.

Fast and easy to work with; saved me a ton of money.

Nathaniel N.

The service representative was outstanding and friendly. She made me feel like I was where I belonged and didn’t need to make any other calls to check out insurance. If it were not for her, I would have called the other numbers I had to check out their services. You need to keep her and make sure she is happy in her job with you. She is outstanding.

Robert S.

When I connected with Brittney, I got taken care of immediately. She responds quickly. I’ve referred another client to her that she is working on helping now.

Barbara C.

Lindsey was amazing! She displayed extraordinary customer service and went above and beyond expectations! She even called my mortgage company and stayed on the line with me to talk with the mortgage company to solve my escrow account issue. She was phenomenal and truly cared about making sure I was taking care of. This is exactly how to retain a customer for life.

Thompson V.

Najwa N. was AMAZING. She spoke to me as if she cared about my business & me as a person. There needs to be more customer service reps like her.

Monica B.

Cory explained everything to me in a way that I understood. Patient with me when I had to put him on hold and very nice and respectful. He also left a message with Andy (I had a homeowners policy question) who got back to me within 20 minutes.

Michael C.

Super helpful and friendly customer service rep. He took the time to answer my questions about my policy and made sure I understood everything. Thanks!

Kathryn D.

Another company I had made me sit in their office for 1.5 hrs to get two cars added to policy and charged $190.00 to do it. Amanda had it done in 10 min over the phone . That says it all - she was great.

Jason B.

I really liked talking with C.J. very down to earth, friendly, and helpful. I didn’t feel intimidated asking her questions.

Betty D.

I have yet to have a poor experience with Goosehead. Every phone call and email that I have had with someone within the company has always been pleasant. The attitudes of the employees are always positive and make me feel like a human being and not just another number in the system.

Kyle D.

I could not be happier with the attention and service I received. Outstanding follow up and commitment to customer satisfaction unsurpassed.

Wayne S.

The people I have spoken with in Customer Service are GREAT!!! Extremely helpful and take as much time as necessary for me to understand and make an informed decision.

Tim D.

I really appreciate the super friendly customer service and the ease of getting things taken care of.

Sylvia P.

JC Harter did his work quickly, efficiently, with class, and in a consumer friendly way. As a result we not only received better coverage for our primary house but also our cars and now our secondary home. I have no problem pointing business his way and towards goosehead insurance.

Steve C.

JC was phenomenal to work with; he made the process very smooth and explained the policy very well. It was great working with him feeling confident as a first time home buyer!

Shauna B.

JC Harter made the transition very smooth, he explained everything in terms I would understand, JC let me know what to expect, what communication would be coming and when. Afterward I had a few questions regarding my old insurance, I sent JC an e-mail and he responded quickly with answers and followed up with me. I would refer anyone to Goosehead Insurance. Thank you JC for all your help, you took my anxiety away of dealing with something I was not familiar with and made it easy.

Sharan W.

I was recently referred to Collin Phaup for an insurance review. He obtained more coverage for a lower premium with a highly reputable company for both home and auto. The entire experience was easy and stress-free, and Collin could not have been more professional, compassionate and thorough. I do not hesitate to recommend Collin Phaup.

Paulette B.

The agent was very friendly, professional, and met our needs within a few hours. This was a great experience! Thank you.

Milton J.

Very pleased! Both Patti and my service rep were fast, efficient, responsive and extremely pleasant! Patti got me a great deal and has a stellar attitude and work ethic. I will refer others to her without hesitation.

Lukas R.

Courteous, helpful, very understanding and made it very easy to switch. Thanks for all the help.

Kenneth M.

JC was knowledgeable with all my questions and answered them where I could understand and make a competent decision. He was friendly, efficient, and quick to respond. I would highly recommend him to others.

Joyce C.

My agent was very responsive and thorough. I honestly cannot say that any improvement is needed. Keep up the great customer experience.

Johnni C.

My agent found the best insurance deal that suited my needs. He was courteous, professional and patient throughout the entire process as this was my first home. I work in the customer service industry and it is refreshing to be treated like an individual rather than someone’s next commission check. There is virtually nothing I could tell you to improve based off my experience.

John B.

Was with a popular competitor for about 50 years and recently they increased their rates some 16%. The Goosehead agent saved me a considerable sum and better coverage. Also all the questions , etc. turned out to be a pleasant experience.

Jo Helen C.

Overall great experience. Customer Service was exceptional and prompt. Great Job!

James S.

JC was very informative, easy to talk to and explained everything in detail. He treated me like a “person” and not just another “policy”. We were very pleased with the timeliness of his response which helped us to close quickly on our loan. Thank you!

James H.

Collin Phaup in Tyler, TX was great! He was referred to me and I couldn’t be happier with him as my new agent.

Honesty K.

Patricia was the agent that helped us. She was friendly, knowledgeable and professional. She made us feel like we were working with a friend. In today’s competitive marketplace that is so very important. The personal, caring, efficient service that we experienced with Goosehead was refreshing. And you saved us a bundle! Thank you.

Debra R.

We were in the process of relocating and were looking for options on our homeowner’s policy. We had been with another company for close to 25 years but found that working with your staff we were able to get much better coverage and rates. Making the decision to switch wasn’t based solely upon coverage and rates but also with the direct interaction we had with your staff.

David H.

I learned more about insurance coverages, than I ever have before from Goosehead Insurance. Collin Phaup, was the most accurate agent I have dealt with, and for that I’m grateful.

Chris M.

Everything I needed was accomplished very quickly by the customer service team. I would use you again and will recommend you to anyone needing insurance. I am already bragging about what a great deal I got on home insurance. Thanks!

Beverly A.

Ashley was a fantastic Insurance Agent. When I called late Thurs. night, I was not expecting her to have any quotes for me yet. It was the opposite, she not only had a quote that met my needs, but she was able to explain everything to me on what it all covered. Her Customer Service and knowledge on the insurance was great!

Lola K.

Javier Hernandez is very knowledgeable & professional. He responded to our needs in a timely manner & found us the best policies available. We would recommend him to anyone.

Richard S.

Barrett Buchwald was very professional and knowledgeable. He made the whole experience very pleasant. I was a State Farm customer for 43 years and felt comfortable to leave.

John B.

Jeremiah is wonderful! I will never go through another insurance company again, I will always use this service!

Crista R.

My agent found the best insurance deal that suited my needs. He was courteous, professional and patient throughout the entire process as this was my first home. I work in the customer service industry and it is refreshing to be treated like an individual rather than someone’s next commission check. There is virtually nothing I could tell you to improve based off my experience.

John B.

I was so impressed with the professionalism of my agent. He never pressured me in any way, he let me take my time to think about the offer that he had for me. He answered all my questions with great accuracy. Thank you for the great experience.

America R.