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Goosehead Insurance Privacy Policy

Goosehead Insurance Privacy Policy

The Goosehead Privacy Policy was last updated on June 21, 2018.

Your privacy is very important to us at Goosehead Insurance, so we have developed a Privacy Policy that covers how we collect, use, disclose, and store your information when you visit the website www.gooseheadinsurance.com, and all associated websites linked to www.gooseheadinsurance.com by Goosehead, its subsidiaries and affiliates (collectively, the “Website”).  Please take a moment to familiarize yourself with our privacy practices and let us know if you have questions. 

This policy applies to information we collect:

  • On the Website.
  • In e-mail, text, online forms, and other electronic messages between you and the Website.

It does not apply to information collected by:

  • Us offline or through any other means;
  • Any third party, including through any application or content that may link to or be accessible from the Website.

By accessing or using our Website, you agree to this privacy policy. This policy may change from time to time. If you do not agree with our policies and practices, your choice is to not use our Website. Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Collection and Use of Personal Information

We collect several types of information from users of our Website, including information:

  • by which you may be personally identified, such as name, postal address, e-mail address, and telephone number (“personal information”);
  • that is about you but individually does not identify you, such as the type of insurance you are looking to purchase, client testimonials, and any additional non-personal information you may provide in applying to own a Goosehead franchise or for a career at Goosehead; and/or
  • about your internet connection, your location, the equipment you use to access our Website, and usage details.

This information is collected in three ways: (1) directly from you when you provide it to us; (2) automatically as you navigate through the site (e.g. usage details, IP addresses and information collected through cookies and other tracking technologies); and (3) from third parties, for example, our business partners.

This information may include:

  • Information that you provide by filling in forms on our Website. This includes information provided when requesting an insurance quote, requesting information about an insurance policy, applying for a career at Goosehead, or applying to own a Goosehead franchise.
  • Records and copies of your correspondence (including e-mail addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.

As you navigate through and interact with our Website, we may use technologies to collect:

  • Certain statistical information about your equipment, browsing actions and patterns, including traffic data, location data, and other communication data and the resources that you access and use on either Website.
  • Information about your computer and internet connection, including your IP address, operating system and browser type.

The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways. This helps us to improve our Website and to deliver a better and more personalized service.

The technologies we use for automatic data collection may include cookies (or browser cookies) and flash cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.  

Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see section below titled Choices About How We Use and Disclose Your Information.

Children

Our website is not intended for children under 13 years of age.  We understand the importance of taking extra precautions to protect the privacy and safety of children. Accordingly, we do not knowingly collect, use or disclose personal information from children under 13. If you are under 13, do not use or provide any information on our Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or interests. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information as soon as possible. If you believe we might have any information from or about a child under 13, please contact us at 1-800-474-1377.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and their contents to you.
  • To provide you with information, products or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about additional insurance products that may be of interest to you. If you do not want us to use your information in this way, please contact us at 1-800-474-1377 or legal@goosehead.com.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To fulfill the purpose for which you provide it or with your consent.
  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • For any other purpose disclosed by us when you provide the information.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Goosehead’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Goosehead about our Website users is among the assets transferred.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Goosehead, our clients, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information tracking technologies and advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site maybe inaccessible or not function properly.

Accessing and Correcting Your Information

You can review and change your personal information by sending us an e-mail at legal@goosehead.com to request to correct or delete any personal information that you have provided to us. We reserve the right to refuse a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. All information is encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is never completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted via our Website. Any transmission of personal information is at your own risk.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

California Privacy Disclosure

Goosehead does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.

Third parties that have content embedded on Goosehead’s Website such as a social media feature may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited our Website from a certain IP address. However, third parties cannot collect any other personally identifiable information from Goosehead’s Website unless you provide it to them directly.

Contact Information

If you have any questions or comments, please contact us at:

1500 Solana Blvd, Suite 4500
Westlake, Texas 76262

legal@goosehead.com

1-800-474-1377